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  • What can i expect when I request a new appointment?
    We are looking forward to working with you to help you achieve your health goals. Once you request an appointment, we will contact you within 24 hours on weekdays. You will receive an email from our office staff with registration information and you will receive a link to complete a series of assessments to help us better place you with the most appropriate therapist. After you have completed the registration process with our office staff, you will have a time for 1st appointment and receive a link to the therapy portal.
  • Which insurance plans are you inn network with?
    Illinois: Blue Cross Blue Shield PPO Bluc Cross Community Health Plan Magellan Aetna Aetna Better Health Molina Tricare Cigna United/ Optum Maryland: Blue Cross Blue Shield PPO Aetna Cigna United/ Optum Texas: Blue Cross Blue Shield PPO Aetna Cigna United/ Optum Florida: Coming soon!
  • How much will my copayment be?
    You will receive an estimate and explanation of your insurance co-pay, co-insurance and other fees before services begin. .
  • What should I do if need to reschedule my appointment?
    We are busy serving clients therefore it is not likely you can reach us in real time. If you need to change the time of your scheduled appointment you have a few options: email us with 24 hours notice office@mosaic-clinic.com Call us with 12 hours notice (833)260-9811 log into your TherapyPortal and change your appointment time (instant)
  • Who do I contact for more information?
    Please email us office@mosaic-clinic.com with any questions that come up in the process
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